How to send a request
- Email us from the address connected to your Runquest account.
- Use the subject line “Runquest data deletion request”.
- State whether you want full account deletion or removal of a specific category of data.
- Wait for identity verification instructions if required.
Data categories
Your request can cover profile information, activity history, recorded routes, territory claims, media, social graph, comments, messages, reports, blocks, notification preferences, push tokens, and product analytics linked to your account.
Retention exceptions
Some data may be retained or anonymized when required for security, abuse prevention, legal compliance, billing reconciliation, or dispute resolution. We will explain applicable limits when responding to your request.